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R
roy sosingCommunity Manager
published in Best Practices
Understanding and Enhancing Your Demo View Rate with Consensus

Understanding and Enhancing Your Demo View Rate with Consensus In the world of B2B sales, keeping an eye on demo view rates can really help you understand how engaged your buyers are. In this article, we'll explore why these view rates matter so much and show you how Consensus can help enhance them. What is View Rate?The view rate shows the percentage of recipients who take the time to open and enjoy your demo videos. This metric is super important because it reflects how interested and engaged your audience is with your content. A higher view rate often means more buyers are intrigued, which can lead to quicker sales and better closing rates. Only views from external email domains are counted in Demolytics. A DemoBoard counts only if at least one recipient has an external email domain; if all recipients are internal, it will not count. Thus, to be included in the denominator and potentially contribute to the numerator (having a view), a DemoBoard must have at least one external recipi

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R
tysartor
tysartorCommunity Manager
published in Best Practices
Master One Demo Type

Master One Demo Type: Start Simple with Vision and Micro Demos Understanding the diverse demo types available on the Consensus platform is crucial to enhancing buyer engagement and streamlining your sales processes. However, diving headfirst into creating all available demos might seem daunting and can overwhelm both you and your prospects. While there are six main demo types (there are more), let's discuss why starting with a Vision or Micro Demo can set you on a path to success.  90% of our demo content consists of videos that are 3 minutes or less. While it can be exciting to make full length demo content, the reality is, it slows us down both in the recording and the editing process. Additionally, those demos rarely get viewed as most buyers want to interact and engage with shorter content. I would advise any new creator to start simple, start small, and make quick, engaging content. With this approach, you’ll make more content faster, scaling your teams while providing buyers with

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
Watch: ScreenPal Masterclass

Discover Seamless Demo Editing with the ScreenPal Masterclass As B2B professionals dedicated to enhancing buyer engagement and streamlining sales processes, we understand the importance of delivering top-notch demo content effortlessly.Introducing the ScreenPal Masterclass—an intuitive and comprehensive guide designed to help you master the art of demo editing with absolute ease.At Consensus, our goal is to empower sales engineers, solution consultants, account executives, and marketing teams to create impactful, personalized, and engaging demo content quickly. The ScreenPal Masterclass combines expert insights, hands-on instructions, and practical examples to ensure you can start editing your demos immediately and confidently.Why Watch the ScreenPal Masterclass Demo?Simplified Editing Process: Learn the streamlined steps to edit demos efficiently, saving you time and effort. Enhanced Engagement: Discover editing techniques that keep your audience captivated and interested throughout t

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
Getting Started With Tours

 Unlocking Buyer Engagement with Consensus Interactive Product Tours Watch a Video Demo about Interactive Product ToursWelcome to an era of unprecedented buyer engagement and efficiency with Consensus Interactive Product Tours. These tours are a game-changer for sales engineers, solution consultants, account executives, and marketing teams committed to delivering personalized, impactful product experiences to their prospects.At Consensus, we understand that today’s B2B buyers need more than just data—they crave comprehensive and engaging experiences that allow them to interact with the product on their terms. Interactive product tours are designed to fulfill this need by combining immersive video content, product demonstrations, and discovery automation into one seamless experience.What are Interactive Product Tours?Interactive Product Tours come in two forms; Story Paths Tours and Dynamic Tours. These tools are buyer-centric explorations of your product that use clickable elements, an

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
Content Creation Onboarding Demo

Welcome to Consensus: Your Journey to Content Creation Proficiency Begins! Welcome to Content Creation Onboarding with Consensus. We're thrilled to have you join our community of innovators transforming the B2B buying experience.At Consensus, we understand that today's buyers crave more than just information—they demand engaging product experiences. That's why we've created the world's first Product Experience Platform, designed to empower your teams to deliver personalized, impactful product experiences across the entire customer journey.As you embark on your content creation onboarding journey, you'll discover how to: Create impactful product experiences: Learn to craft interactive product tours, on-demand video demos, and automated product simulations that resonate with buyers and address their unique needs. Personalize the buyer's journey: Guide prospects through tailored experiences that showcase your product's value and accelerate their path to purchase. Leverage data-driven

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
New To Content Creation? Start Here

Start Here Getting started as a content creator inside of the Consensus platform can lead to a lot of questions. We’re here to help you along your journey. Before you begin, we recommend taking what we call the DemoIQ Assessment to establish a starting point. It’s alright if you don’t score highly in some areas. In fact, we expect that there will be some areas of opportunity. That’s a good thing as it helps you discover which areas to focus on. We recommend taking this assessment again in six months to see how you’ve grown. Understanding Your DemoIQ AssessmentThe DemoIQ Assessment is a vital tool that helps new users gauge their skills in creating and managing demo content. Whether you are an account executive, solution consultant, customer success manager, or part of the marketing team, this assessment will provide you with valuable insights into your current abilities and areas where you can improve. What is the DemoIQ Assessment?The DemoIQ Assessment is designed to measure your prof

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tysartor
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Lets Learn: Tours! (Product Experience Platform)

In this webinar two members of our team, Ty Sartor and Garrett Erickson, go through what we are able to do with tours, they go through: Static and Dynamic Tours Building a Dynamic Tour Adding a Dynamic Tour to a Demoboard This webinar is for you If you want to see how Tours can help you scale and automate your process - and if you’d like to see how to add dynamic tours to your demoboards!  Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Lets Learn: Tours! (Interactive Product Tours)

In this exciting webinar, Adam Young, Director of Client Success at Consensus will go through:  Building an Interactive Product Tour Showcasing a few features to make your life easier What analytics do you get? Real examples that are currently being used This webinar is for you If you want to see these Tours in action with all the features it has from one of the original members of the ReachSuite team!  Click here to Watch the Webinar  

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Mark Green Consensus
adamyoung
adamyoungCommunity Manager
published in Best Practices
Minimizing the Visibility of the Cursor during PlaybackF.A.Q.

Best Practice: Minimizing the Visibility of the Cursor during Playback Minimizing the visibility of cursor movement tends to enhance the viewer experience there are a few tactics you can leverage to do so. Practice makes perfect:  Before recording try going through the click path a few times so you know exactly where to click without hesitation. That way when you are recording you move the cursor exactly each time to each click. This will minimize the potential for your cursor to go off course and lead the viewer astray. Don’t touch the mouse: While waiting for pages, visuals, UI, etc., to load take your hand off the mouse while you wait as most builders tend to move the mouse around unconsciously. This will minimize the viewer from seeing any unnecessary movements that could be distracting.  Changing the cursor target to 5 or 10 pixels:Interactive Product Tour is available here.  To help minimize the visibility of the cursor while recording you can change the ClickTarget - Diameter to

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adamyoung
Mark Green Consensus
Mark Green ConsensusCommunity Manager
published in Best Practices
Best Practices for Automated Product Simulations

Best Practices for creating winning experiences with Automated Product Simulations (APS) As part of our Product Experience Platform, Automated Product Simulations (APS) bring a wealth of interaction right when your buyers are feeling the most pressure; they’ve investigated the vendors, organized their project deliverables and made promises to their leaders about valuable outcomes.So there’s a very real risk to buying the wrong solution - how do you help these buyers though this tense time and give them the confidence to make that next step.Automated Product Simulations usher in game changing capabilities to you and your team, allowing buyers to experience your software without any hassle. It's a perfect tool to simplify the buying journey and increase engagement. The problem with Proof of Concepts.Often, a Proof of Concept (POC) is used to help buyers see the ‘reality’ of what they’re buying. But they’re costly and complicated, and with SaaS products being updated so frequently, they r

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Mark Green Consensus
adamyoung
adamyoungCommunity Manager
published in Best Practices
How to loop an Intelligent Discovery FlowBest Practice

Interactive Product Tour is available here.  Best Practice: How to loop an Intelligent Discovery Flow Looping a Intelligent Discovery Flow allow you to deliver and endless product tour experience with minimal friction. A lot of customer have asked us how to loop an Intelligent Discovery Flow (IDF). To start this off let’s first talk about why someone would want to do that and what does “loop” mean? Looping an IDF means that when an Interactive Product Tour (IPT) finishes can you take a viewer back to the beginning or allow the viewer to choose another option of a tour to experience.  Why you may want to do that is simple, if you are using an email gate they would only need to enter their email address in once; lower the friction and creating a better viewer experience. It also allows you to capture all the buyer intent in a single session. When you loop IDFs onto themselevs you allow a viewer to stay in a single session and pick multiple IPTs to experience. Now that you know what “loop

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adamyoung
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
New Feature: Playlists!

In this power-packed New Feature Webinar, Garrett Erickson and Ty Sartor from Consensus showcase the dynamic new addition of Playlists! They go through: The value behind Playlists How to create your Playlist How to share your Playlist  How buyers can share your playlist What new reporting analytics we getIf you want to learn how to add multiple demos to one link and what our best practices are - this webinar is for you!  Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
DemoFest - CustomerDay: Effective Reporting and Maximizing Data

In this DemoFest Customer Day presentation, David Peck, one of our Consensus CSMs breaks down how to make your Consensus Data make sense for each of the 4 key roles and your wider organization. He goes through:  The 4 key roles for any successful Consensus rollout Benchmark data - What is success? Effective reports for each key role that you can easily get within Consensus  If you are wanting to learn how to get the right data in front of the right people to properly capture ROI and make yourself look great as a Consensus champion - this the webinar for you! Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Using Consensus to Automate your Internal Onboarding

In this webinar one of our Consensus CSMs, Daniela Carvalhal, shares some insight on a unique use-case! She highlights: Streamlining your internal onboarding Create automated demos for mundane tasks Ensure all new hires receive the same experience and information If you are looking to improve your internal onboarding program, or If you are looking for new use-cases to maximize your usage of Consensus - this is the webinar for you!  Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Smashing your SDR-BDR Goals with Consensus

In this Webinar, Robin Mercado - One of our World-Class SDRs (Now AE), shares a slice of what has made her so successful as an SDR at Consensus:  Utilizing Consensus SNAP to save time Winning templates and Campaigns through MailMerge Fortune is in the Followup A great webinar for anyone wanting to crush their goals as an SDR/BDR, or leaders wanting to level up their Sales/Business development organizations.  Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Consensus Client Success Use Case: Day-to-Day Deliverables

In this Webinar, Ashleigh Jensen - Lead of Customer Enablement and Engagement at Consensus, gives valuable insight into the Customer Success Use-Case covering: Personalizing Demos at Scale & Tailoring Demos to Individual Needs Efficiency Through Automation to Save Time and Resources Data-Driven Insights & Unlocking Valuable Insights into Client Behavior and Preferences Accelerate Client Onboarding and Training with Automated Demo Modules This is a fantastic webinar for anyone interested in enabling their CS team with Consensus, or have already enabled their team and want to optimize!  Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Master the Art of On-Camera Presence: How to Shine on Camera!

In this Webinar, Ammon Miller - a Customer Success manager at Consensus, leads an informative session on: Building Confidence: Discover strategies to overcome camera shyness and becoming more comfortable on camera Perfecting Your Setup: Learn about lighting, framing, and background essentials that make a significant impact on your on-screen presence Tips for a Polished Performance: From body language to vocal tone, explore techniques that enhance your overall on-camera deliveryThis is a great one for anyone in the process of recording videos for their Consensus demos!  Click here to Watch the Webinar  

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David Peck Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Tailored for Success: Customizing Strategies Using Consensus

In this Webinar, Aaron Farrell - an Enterprise Customer Success manager, leads a power-packed session on:Gaining practical insights on optimizing Consensus use cases for nuances within your role. Discovering known success stories from clients using demo automation in unique and transformative ways. Learning actionable insights that align with not only your role and goals, but also your target market. Click here to Watch the Webinar 

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David Peck Consensus
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Best Practices
Interactive Product Tours in articles, documents and more

Those who visited Demofestx will have had a chance to see our new Interactive Product Tours in action and get their hands on it.So here for Customer Hub folks check out this article about changing brand settings which includes one you can try out any time you like. 😊😎  Have fun!Mark

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Mark Green Consensus
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Capturing Consensus ROI through your CRM

In this Webinar, our Sales Operations Manager, Jacob Landi, shares valuable information on: How using Consensus gives an additional critical lens in which to view your pipeline How using the CRM helps you own the sales process Leveraging data to operationalize your tech stack effectively  Click here to Watch the Webinar  

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Mark Green Consensus
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Webinars
Customer Success Webinars

We know, it’s that great relationship between CSM and Customer than creates outstanding outcomes, so we invite you to explore the wealth of experience, knowledge and guidance from some of our best people.We’ll be adding more webinars as soon, so click the ‘Subscribe’ button over on the main Webinars Community page to get updates as soon as we publish them!Subscribe for updates Want a great way to see all the webinars in one place? We’ve made a Webinars Home Page for you! Customer Success Webinars  Thanks!Mark.

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Mark Green Consensus
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Best Practices
Best practice in our Knowledge Base

This is a great place to chat about best practice, but did you know we’ve got some tried and tested Best Practice Masterclasses in our Knowledge Base too? https://hub.goconsensus.com/use-case-masterclasses-38 If you’re in Marketing, Sales, Presales or anyone post-sale too like Customer Success, there’s top tips and guidance to help you.

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Mark Green Consensus
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Show & Tell
The Demo Zone

We’ve made a Demo Zone page to test out putting a bunch of demos in one place.  https://hub.goconsensus.com/p/demozone? Take a look, let us know what you think! Mark.

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Mark Green Consensus
tysartor
tysartorCommunity Manager
published in Best Practices
Download Video Templates To Streamline Content Creation

Exciting News for Consensus Users!We're thrilled to announce the launch of new templates designed to make creating interactive video demos faster and more collaborative. Whether you're using Camtasia or ScreenPal, our templates offer a streamlined approach to crafting engaging and effective presentations. Getting started has never been easier.Why Use Our Templates?Save Time: Our pre-designed templates provide a solid foundation, allowing you to focus on your content rather than starting from scratch. Enhance Collaboration: Easily share templates with your team, ensuring consistent branding and messaging across your video demos. Improve Efficiency: Benefit from pre-set layouts, styles, and elements, reducing the time it takes to create professional-looking videos.How to Get Started:Access the templates at the bottom of this article. Choose a template that aligns with your needs. Customize the template with your specific content and branding.Start creating more impactful video demos toda

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Mark Green Consensus
Mark Green Consensus
Mark Green ConsensusCommunity Manager
published in Best Practices
Creating influential stories and demos

 3 steps to your most influential demo everSat on a beautiful warm day in Surrey all those years ago in my psychology class at Farnborough college, a spark ignited into a love of learning WHY people think what they think, say what they say and do what they do.The psychology behind crafting an effective message is what gets me out of bed every day. A bold statement indeed, but to wield the ability to connect successfully with other people feels like a super-power, and one I’m lucky to have. It’s shaped my whole career, and today I’m sharing my passion with you.  Step 1. Bryan StephensonMore than 10 years ago, I released myself from the confines of IT and moved into presales, where my passion for customer service and effective messaging flourished in an ever-expanding role where connecting with people is as or more important than the technology itself.In 2012 Bryan Stephenson, lawyer and long-time advocate of social and legal injustice, crafted his message about the hard truths of millio

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Mark Green Consensus

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