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18 Topics
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Lets Learn: Tours! (Interactive Product Tours)

In this exciting webinar, Adam Young, Director of Client Success at Consensus will go through:  Building an Interactive Product Tour Showcasing a few features to make your life easier What analytics do you get? Real examples that are currently being used This webinar is for you If you want to see these Tours in action with all the features it has from one of the original members of the ReachSuite team!  Click here to Watch the Webinar  

531
Mark Green Consensus
1 month ago
adamyoung
adamyoungCommunity Manager
published in Best Practices
Minimizing the Visibility of the Cursor during PlaybackF.A.Q.

Best Practice: Minimizing the Visibility of the Cursor during Playback Minimizing the visibility of cursor movement tends to enhance the viewer experience there are a few tactics you can leverage to do so. Practice makes perfect:  Before recording try going through the click path a few times so you know exactly where to click without hesitation. That way when you are recording you move the cursor exactly each time to each click. This will minimize the potential for your cursor to go off course and lead the viewer astray. Don’t touch the mouse: While waiting for pages, visuals, UI, etc., to load take your hand off the mouse while you wait as most builders tend to move the mouse around unconsciously. This will minimize the viewer from seeing any unnecessary movements that could be distracting.  Changing the cursor target to 5 or 10 pixels:Interactive Product Tour is available here.  To help minimize the visibility of the cursor while recording you can change the ClickTarget - Diameter to

140
adamyoung
1 month ago
Mark Green Consensus
Mark Green ConsensusCommunity Manager
published in Best Practices
Best Practices for Automated Product Simulations

Best Practices for creating winning experiences with Automated Product Simulations (APS) As part of our Product Experience Platform, Automated Product Simulations (APS) bring a wealth of interaction right when your buyers are feeling the most pressure; they’ve investigated the vendors, organized their project deliverables and made promises to their leaders about valuable outcomes.So there’s a very real risk to buying the wrong solution - how do you help these buyers though this tense time and give them the confidence to make that next step.Automated Product Simulations usher in game changing capabilities to you and your team, allowing buyers to experience your software without any hassle. It's a perfect tool to simplify the buying journey and increase engagement. The problem with Proof of Concepts.Often, a Proof of Concept (POC) is used to help buyers see the ‘reality’ of what they’re buying. But they’re costly and complicated, and with SaaS products being updated so frequently, they r

280
Mark Green Consensus
1 month ago
adamyoung
adamyoungCommunity Manager
published in Best Practices
How to loop an Intelligent Discovery FlowBest Practice

Interactive Product Tour is available here.  Best Practice: How to loop an Intelligent Discovery Flow Looping a Intelligent Discovery Flow allow you to deliver and endless product tour experience with minimal friction. A lot of customer have asked us how to loop an Intelligent Discovery Flow (IDF). To start this off let’s first talk about why someone would want to do that and what does “loop” mean? Looping an IDF means that when an Interactive Product Tour (IPT) finishes can you take a viewer back to the beginning or allow the viewer to choose another option of a tour to experience.  Why you may want to do that is simple, if you are using an email gate they would only need to enter their email address in once; lower the friction and creating a better viewer experience. It also allows you to capture all the buyer intent in a single session. When you loop IDFs onto themselevs you allow a viewer to stay in a single session and pick multiple IPTs to experience. Now that you know what “loop

260
adamyoung
1 month ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
New Feature: Playlists!

In this power-packed New Feature Webinar, Garrett Erickson and Ty Sartor from Consensus showcase the dynamic new addition of Playlists! They go through: The value behind Playlists How to create your Playlist How to share your Playlist  How buyers can share your playlist What new reporting analytics we getIf you want to learn how to add multiple demos to one link and what our best practices are - this webinar is for you!  Click here to Watch the Webinar  

1570
David Peck Consensus
2 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
DemoFest - CustomerDay: Effective Reporting and Maximizing Data

In this DemoFest Customer Day presentation, David Peck, one of our Consensus CSMs breaks down how to make your Consensus Data make sense for each of the 4 key roles and your wider organization. He goes through:  The 4 key roles for any successful Consensus rollout Benchmark data - What is success? Effective reports for each key role that you can easily get within Consensus  If you are wanting to learn how to get the right data in front of the right people to properly capture ROI and make yourself look great as a Consensus champion - this the webinar for you! Click here to Watch the Webinar  

120
David Peck Consensus
2 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Using Consensus to Automate your Internal Onboarding

In this webinar one of our Consensus CSMs, Daniela Carvalhal, shares some insight on a unique use-case! She highlights: Streamlining your internal onboarding Create automated demos for mundane tasks Ensure all new hires receive the same experience and information If you are looking to improve your internal onboarding program, or If you are looking for new use-cases to maximize your usage of Consensus - this is the webinar for you!  Click here to Watch the Webinar  

100
David Peck Consensus
2 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Smashing your SDR-BDR Goals with Consensus

In this Webinar, Robin Mercado - One of our World-Class SDRs (Now AE), shares a slice of what has made her so successful as an SDR at Consensus:  Utilizing Consensus SNAP to save time Winning templates and Campaigns through MailMerge Fortune is in the Followup A great webinar for anyone wanting to crush their goals as an SDR/BDR, or leaders wanting to level up their Sales/Business development organizations.  Click here to Watch the Webinar  

330
David Peck Consensus
3 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Consensus Client Success Use Case: Day-to-Day Deliverables

In this Webinar, Ashleigh Jensen - Lead of Customer Enablement and Engagement at Consensus, gives valuable insight into the Customer Success Use-Case covering: Personalizing Demos at Scale & Tailoring Demos to Individual Needs Efficiency Through Automation to Save Time and Resources Data-Driven Insights & Unlocking Valuable Insights into Client Behavior and Preferences Accelerate Client Onboarding and Training with Automated Demo Modules This is a fantastic webinar for anyone interested in enabling their CS team with Consensus, or have already enabled their team and want to optimize!  Click here to Watch the Webinar  

260
David Peck Consensus
3 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Master the Art of On-Camera Presence: How to Shine on Camera!

In this Webinar, Ammon Miller - a Customer Success manager at Consensus, leads an informative session on: Building Confidence: Discover strategies to overcome camera shyness and becoming more comfortable on camera Perfecting Your Setup: Learn about lighting, framing, and background essentials that make a significant impact on your on-screen presence Tips for a Polished Performance: From body language to vocal tone, explore techniques that enhance your overall on-camera deliveryThis is a great one for anyone in the process of recording videos for their Consensus demos!  Click here to Watch the Webinar  

190
David Peck Consensus
3 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Tailored for Success: Customizing Strategies Using Consensus

In this Webinar, Aaron Farrell - an Enterprise Customer Success manager, leads a power-packed session on:Gaining practical insights on optimizing Consensus use cases for nuances within your role. Discovering known success stories from clients using demo automation in unique and transformative ways. Learning actionable insights that align with not only your role and goals, but also your target market. Click here to Watch the Webinar 

200
David Peck Consensus
3 months ago
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Best Practices
Interactive Product Tours in articles, documents and more

Those who visited Demofestx will have had a chance to see our new Interactive Product Tours in action and get their hands on it.So here for Customer Hub folks check out this article about changing brand settings which includes one you can try out any time you like. 😊😎  Have fun!Mark

490
Mark Green Consensus
3 months ago
David Peck Consensus
David Peck ConsensusCommunity Manager
posted in Webinars
Capturing Consensus ROI through your CRM

In this Webinar, our Sales Operations Manager, Jacob Landi, shares valuable information on: How using Consensus gives an additional critical lens in which to view your pipeline How using the CRM helps you own the sales process Leveraging data to operationalize your tech stack effectively  Click here to Watch the Webinar  

771
Mark Green Consensus
3 months ago
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Webinars
Customer Success Webinars

We know, it’s that great relationship between CSM and Customer than creates outstanding outcomes, so we invite you to explore the wealth of experience, knowledge and guidance from some of our best people.We’ll be adding more webinars as soon, so click the ‘Subscribe’ button over on the main Webinars Community page to get updates as soon as we publish them!Subscribe for updates Want a great way to see all the webinars in one place? We’ve made a Webinars Home Page for you! Customer Success Webinars  Thanks!Mark.

510
Mark Green Consensus
3 months ago
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Best Practices
Best practice in our Knowledge Base

This is a great place to chat about best practice, but did you know we’ve got some tried and tested Best Practice Masterclasses in our Knowledge Base too? https://hub.goconsensus.com/use-case-masterclasses-38 If you’re in Marketing, Sales, Presales or anyone post-sale too like Customer Success, there’s top tips and guidance to help you.

80
Mark Green Consensus
4 months ago
Mark Green Consensus
Mark Green ConsensusCommunity Manager
posted in Show & Tell
The Demo Zone

We’ve made a Demo Zone page to test out putting a bunch of demos in one place.  https://hub.goconsensus.com/p/demozone? Take a look, let us know what you think! Mark.

110
Mark Green Consensus
4 months ago
tysartor
tysartorCommunity Manager
published in Best Practices
Download Video Templates To Streamline Content Creation

Exciting News for Consensus Users!We're thrilled to announce the launch of new templates designed to make creating interactive video demos faster and more collaborative. Whether you're using Camtasia or ScreenPal, our templates offer a streamlined approach to crafting engaging and effective presentations. Getting started has never been easier.Why Use Our Templates?Save Time: Our pre-designed templates provide a solid foundation, allowing you to focus on your content rather than starting from scratch. Enhance Collaboration: Easily share templates with your team, ensuring consistent branding and messaging across your video demos. Improve Efficiency: Benefit from pre-set layouts, styles, and elements, reducing the time it takes to create professional-looking videos.How to Get Started:Access the templates at the bottom of this article. Choose a template that aligns with your needs. Customize the template with your specific content and branding.Start creating more impactful video demos toda

821
Mark Green Consensus
4 months ago
Mark Green Consensus
Mark Green ConsensusCommunity Manager
published in Best Practices
Creating influential stories and demos

 3 steps to your most influential demo everSat on a beautiful warm day in Surrey all those years ago in my psychology class at Farnborough college, a spark ignited into a love of learning WHY people think what they think, say what they say and do what they do.The psychology behind crafting an effective message is what gets me out of bed every day. A bold statement indeed, but to wield the ability to connect successfully with other people feels like a super-power, and one I’m lucky to have. It’s shaped my whole career, and today I’m sharing my passion with you.  Step 1. Bryan StephensonMore than 10 years ago, I released myself from the confines of IT and moved into presales, where my passion for customer service and effective messaging flourished in an ever-expanding role where connecting with people is as or more important than the technology itself.In 2012 Bryan Stephenson, lawyer and long-time advocate of social and legal injustice, crafted his message about the hard truths of millio

280
Mark Green Consensus
4 months ago

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