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Getting started

New to the Community? Here's everything you need to know!

Is this your first visit to our lovely Customer Hub? Welcome! We’re super happy to have you here! What are we doing here?First things first, what are...

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schlesin14New Participant

Product Q&A

I'm not able to see a generated demo board after creation

I'm not able to see a generated Demoboard after creation. I have tried to create the demoboard 3 or 4 times and on each time it doesn't show up in my list of demoboards. What am I doing wrong, seem pretty basic thing here.

aayushi_jainNew Participant

Product Q&A

Passing custom UTM parameters in Consensus

Hi team,We’re currently testing parameter passing through a Consensus demo link and had a quick question regarding query parameter handling.We initially passed a custom parameter (posthog_distinct_id) via the consensus URL from our website, which see

kathleen.cuaNew Participant

General Integration setup and SSO

Consensus API Webhooks

Consensus has some webhooks available for configuration this article explains their use and what triggers them as well as how to configure themConfiguring Webhooks1. Go to the Consensus platform and click on the Integrations in the lower-right hand

LaurenBNew Participant

Product Q&A

Examples of Marketo Consensus Activity Data

Hello, could someone please share screenshots with examples of both the New Lead and Demo Watched activity that is shared from Consensus to Marketo? Specifically what it looks like in the Lead Activity History screen in Marketo.In the set up article

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L

22 days ago

adamyoungCommunity Manager

February 2026 Release Notes

Included in this releaseAutofill lead capture Improved asset management for AI Video Improved search accuracy Improved link search on Track Public links page Improved Demoboard analytics UI Autofill recipient name in Snap Autofill Lead Capture What I

1140

1 month ago

MelissaConsensusCommunity Manager

Monthly Release Notes

February 2026 Release Notes

Included in this releaseAutofill lead capture Improved search accuracy Improved link search on Track Public links page Improved Demoboard analytics UI Autofill recipient name in Snap Autofill Lead Capture What Is It?Autofill lead capture allows custo

1650

2 months ago

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clara.lopezNew Participant

Product Q&A

Multi-language narrations on Dynamic Tours

When enabling narration for a non-English language (e.g. Spanish or French), it becomes unintelligible. Especially for AI Script.Is there any way to prevent this from happening? It seems that sometimes it recognises that it is another language and ot

AmmonMillerEmployee

CSM Webinar Series - January 2026: Consensus AI Agent Connect

Watch this Webinar on our exciting new Consensus AI Agent Connect - and learn how to use our MCP server to use your own AI solutions with your Consensus content!Watch the recording here

380

2 months ago

adamyoungCommunity Manager

Salesforce Version 11 Release Notes and LogNews

Consensus for Salesforce, Version 11 Release Notes Overview: In this document we will keep track of releases related to Salesforce Version 11.x. This major release was pushed to the AppExchange on 5/1/23, and as improvements or bug fixes need to be m

490

2 months ago

adamyoungCommunity Manager

December 2025 Product Release NotesNews

Included in this releaseDynamic Tour Video Converter Flexible Mobile Player Optimization Dynamic Tour AI Updates Screen Sharing Default in Snap Recorder Auto-Redirect After Recording in Snap Actual Demo Titles in AnalyticsWatch the December Release D

300

2 months ago

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schlesin14New Participant

Product Q&A

I'm not able to see a generated demo board after creation

I'm not able to see a generated Demoboard after creation. I have tried to create the demoboard 3 or 4 times and on each time it doesn't show up in my list of demoboards. What am I doing wrong, seem pretty basic thing here.

aayushi_jainNew Participant

Product Q&A

Passing custom UTM parameters in Consensus

Hi team,We’re currently testing parameter passing through a Consensus demo link and had a quick question regarding query parameter handling.We initially passed a custom parameter (posthog_distinct_id) via the consensus URL from our website, which see

LaurenBNew Participant

Product Q&A

Examples of Marketo Consensus Activity Data

Hello, could someone please share screenshots with examples of both the New Lead and Demo Watched activity that is shared from Consensus to Marketo? Specifically what it looks like in the Lead Activity History screen in Marketo.In the set up article

clara.lopezNew Participant

Product Q&A

Multi-language narrations on Dynamic Tours

When enabling narration for a non-English language (e.g. Spanish or French), it becomes unintelligible. Especially for AI Script.Is there any way to prevent this from happening? It seems that sometimes it recognises that it is another language and ot

omurbyNew Participant

Demofest Community Group

Demo upload Failuer

Failure to upload video to my Single Demo Experience. No error codes, no information shown on why. How do I sort this out?

guilherme.lopesNew Participant

Product Q&A

API - updateOpportunityData operation - struggling

Hello, The api works pretty well when executing trackDemoBoards without problems. But when trying to update a demoboard with a the OpportunityData, it always respond 401 - unauthorized_error. → User have the admin permissions, it was the user that ha

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G

6 months ago

MKellenbergerNew Participant

Product Q&A

Updated documentation for ReachSuite Dynamic Tours

When will updated documentation be available for the ReachSuite Dynamic Tours. The product is being rapidly enhanced (yeah!!!) but the documentation is from 9-11 months ago and has outdated screenshots and directions.

400

6 months ago

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AmySloaneNew Participant

Product Q&A

Dynamic Tour Creator rights for my custom role

What rights are included in the new Dynamic Tour Creator role? I would like to add those rights to an existing custom role, but I am not sure they are available to me. Ideally this KB tip will be updated to reflect this new standard role so I can s

gwennadfNew Participant

General Q&A

I want Advice on Using Consensus More Efficiently

Hey everyone, I have been using Consensus for a little while now but I feel like I am not making the most of it. I know it is great for interactive demos & helping prospects get the info they need quickly but I want to hear how others are using

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1 year ago

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robin.earlyNew Participant

Product Q&A

Demo Board Help

When sending out a demo and creating a demo board, will I receive an email everytime someone views the video? Does it show exactly which person is viewing the video? We want to use it to send a short video training and want to know if this will meet

731

J

1 year ago