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tysartorCommunity Manager

Master One Demo Type: Start Simple with Vision and Micro Demos Understanding the diverse demo types available on the Consensus platform is crucial to enhancing buyer engagement and streamlining your sales processes. However, diving headfirst into creating all available demos might seem daunting and can overwhelm both you and your prospects. While there are six main demo types (there are more), let's discuss why starting with a Vision or Micro Demo can set you on a path to success. 90% of our demo content consists of videos that are 3 minutes or less. While it can be exciting to make full length demo content, the reality is, it slows us down both in the recording and the editing process. Additionally, those demos rarely get viewed as most buyers want to interact and engage with shorter content. I would advise any new creator to start simple, start small, and make quick, engaging content. With this approach, you’ll make more content faster, scaling your teams while providing buyers with

11 hours ago

tysartorCommunity Manager

Best Practices

Watch: ScreenPal Masterclass

Discover Seamless Demo Editing with the ScreenPal Masterclass As B2B professionals dedicated to enhancing buyer engagement and streamlining sales processes, we understand the importance of delivering top-notch demo content effortlessly.Introducing the ScreenPal Masterclass—an intuitive and comprehensive guide designed to help you master the art of demo editing with absolute ease.At Consensus, our goal is to empower sales engineers, solution consultants, account executives, and marketing teams to create impactful, personalized, and engaging demo content quickly. The ScreenPal Masterclass combines expert insights, hands-on instructions, and practical examples to ensure you can start editing your demos immediately and confidently.Why Watch the ScreenPal Masterclass Demo?Simplified Editing Process: Learn the streamlined steps to edit demos efficiently, saving you time and effort. Enhanced Engagement: Discover editing techniques that keep your audience captivated and interested throughout t

12 hours ago

tysartorCommunity Manager

Best Practices

Getting Started With Tours

Unlocking Buyer Engagement with Consensus Interactive Product Tours Watch a Video Demo about Interactive Product ToursWelcome to an era of unprecedented buyer engagement and efficiency with Consensus Interactive Product Tours. These tours are a game-changer for sales engineers, solution consultants, account executives, and marketing teams committed to delivering personalized, impactful product experiences to their prospects.At Consensus, we understand that today’s B2B buyers need more than just data—they crave comprehensive and engaging experiences that allow them to interact with the product on their terms. Interactive product tours are designed to fulfill this need by combining immersive video content, product demonstrations, and discovery automation into one seamless experience.What are Interactive Product Tours?Interactive Product Tours come in two forms; Story Paths Tours and Dynamic Tours. These tools are buyer-centric explorations of your product that use clickable elements, an

13 hours ago

tysartorCommunity Manager

Best Practices

Content Creation Onboarding Demo

Welcome to Consensus: Your Journey to Content Creation Proficiency Begins! Welcome to Content Creation Onboarding with Consensus. We're thrilled to have you join our community of innovators transforming the B2B buying experience.At Consensus, we understand that today's buyers crave more than just information—they demand engaging product experiences. That's why we've created the world's first Product Experience Platform, designed to empower your teams to deliver personalized, impactful product experiences across the entire customer journey.As you embark on your content creation onboarding journey, you'll discover how to: Create impactful product experiences: Learn to craft interactive product tours, on-demand video demos, and automated product simulations that resonate with buyers and address their unique needs. Personalize the buyer's journey: Guide prospects through tailored experiences that showcase your product's value and accelerate their path to purchase. Leverage data-driven

13 hours ago

tysartorCommunity Manager

Best Practices

New To Content Creation? Start Here

Start Here Getting started as a content creator inside of the Consensus platform can lead to a lot of questions. We’re here to help you along your journey. Before you begin, we recommend taking what we call the DemoIQ Assessment to establish a starting point. It’s alright if you don’t score highly in some areas. In fact, we expect that there will be some areas of opportunity. That’s a good thing as it helps you discover which areas to focus on. We recommend taking this assessment again in six months to see how you’ve grown. Understanding Your DemoIQ AssessmentThe DemoIQ Assessment is a vital tool that helps new users gauge their skills in creating and managing demo content. Whether you are an account executive, solution consultant, customer success manager, or part of the marketing team, this assessment will provide you with valuable insights into your current abilities and areas where you can improve. What is the DemoIQ Assessment?The DemoIQ Assessment is designed to measure your prof

14 hours ago

CodinCCommunity Manager

General

Opt-in Global Privacy Compliance EngineOpt-in Global Privacy Compliance Engine

Opt-in Global Privacy Compliance Engine The Consensus ‘Opt-in Global Privacy Compliance Engine” is here to ensure that you, the Enterprise Client, can adhere to global privacy requirements, wherever your DemoBoard viewers may be! Toggling Mandatory Fields and Adding Localized Custom Legal StatementsTo ensure Enterprise Organization needs are met globally, Consensus allows for toggling mandatory fields and adding localized custom legal statements, based on a viewer’s country, to meet regional data collection compliance requirements and qualify quality contact records. This ensures that all collected data aligns with local regulations.How to Enable 'Require Fields by Country' and Configure Legal Statements:Under Global Demo Settings, specifically Account settings, an admin can toggle the 'By Country' functionality to ‘ON’. This will enable the 'Require Fields by Country' option and provide additional functionalities within Global Demo Settings > Global Demo Footer area.Steps to Enabl

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3 days ago

MelissaConsensusCommunity Manager

Public Link Feature Updates: Email Domain Restrictions & Improved Link Analytics!Feature Update

We're thrilled to announce some new updates to Public Links designed to give you even greater control and deeper insights into your lead generation and demo engagement.Email Domain Restriction Our latest lead form update gives you even greater control over your lead capture process with Email Domain Restrictions for Public Links Lead Forms. Here's what's new: Consensus Admins can block form submissions from specific email domains. Say goodbye to unwanted submissions and hello to focused, valuable leads! With a single click, you can block submissions from a comprehensive list of free email domains like Gmail and Yahoo. This helps you prioritize leads from business or organizational emails, ensuring higher quality and relevance. Our intuitive interface allows you to type in domains individually and provides a clear view of your blocked list. Need to make changes? Simply click the "x" to remove any domain. Admins can navigate to the Public Links Lead Forms tab within the Global

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11 days ago

MelissaConsensusCommunity Manager

General

Email Domain Restrictions on Public Link Forms

Manage the quality of leads generated through your Public Links by restricting form submissions from specific email domains. Consensus Admins can add email domain restrictions by navigating to the Pubic Links Lead Forms tab within the Global Demo Settings . Admins can control which domains to block by: Typing out the domains individually they want to block Using the “Block free email domains” check box to remove the complete list of free domains, such as gmail.com or yahoo.com. Removing domains from the block list by clicking the “x” next to the domain nameFind domain restrictions within the Global Demo Settings under the Public Links Lead Form tab. See the full list of free email domains from the “View all” link. Lead ViewAfter a domain is added to the restricted list, leads who use that domain will not be able to submit a lead form from your Public Links.

11 days ago

aaron.kim.grammarlyNew Participant

Consensus Administrators

Failed to process batch for class 'Consensus.RecentDemoBoards'

Hi team,We are seeing the ‘RecentDemosUpdateScheduler’ scheduled job failing consistency for the past week or so. We did ‘pause’ and ‘resume’ the job temporarily so not sure if that caused this error. Any ideas what might be driving this and how to resolve it? We did already try re-pausing and resuming the job with no luck. Here’s what we are seeing in the jobs: Thrown Error Message:Apex script unhandled exception by user/organization: 0053c00000AuVwf/00D80000000d8LrOrganization: Grammarly Inc (grammarly.my.salesforce.com).Failed to process batch for class 'Consensus.RecentDemoBoards' for job id '707Ul00001JgLaR'caused by: System.CalloutException: (Consensus)Class.Consensus.RecentDemoBoards.execute: line 49, column 1

191

17 days ago

David Peck ConsensusCommunity Manager

Webinars

Lets Learn: Tours! (Product Experience Platform)

In this webinar two members of our team, Ty Sartor and Garrett Erickson, go through what we are able to do with tours, they go through: Static and Dynamic Tours Building a Dynamic Tour Adding a Dynamic Tour to a Demoboard This webinar is for you If you want to see how Tours can help you scale and automate your process - and if you’d like to see how to add dynamic tours to your demoboards! Click here to Watch the Webinar

270

21 days ago

gwennadfNew Participant

General Q&A

I want Advice on Using Consensus More Efficiently

Hey everyone, I have been using Consensus for a little while now but I feel like I am not making the most of it. I know it is great for interactive demos & helping prospects get the info they need quickly but I want to hear how others are using it effectively. How do you structure your demos to keep them engaging but not overwhelming? Do you have any tips for making sure prospects actually go through and interact with them instead of just skimming? Also, what is the best way to follow up after sending a Consensus demo—do you prefer email, LinkedIn or something else?? Also I have check this https://hub.goconsensus.com/topic/show?tid=268&fidtableau-certi I appreciate any insights If you have any cool tricks or things that have worked well for you I want to hear about them.Thank you…...:)

241

1 month ago

robin.earlyNew Participant

Product Q&A

Demo Board Help

When sending out a demo and creating a demo board, will I receive an email everytime someone views the video? Does it show exactly which person is viewing the video? We want to use it to send a short video training and want to know if this will meet the needs of our client that we are doing the video for so they can see who viewed and watched the video in the demo analytics? We also don’t want them to get a ton of email every time someone watches the video though. Can you assist?

191

1 month ago

ImaneSoussiNew Participant

Product Q&A

Possible to adjust video speed of tour video elements?

Hello, I just saw that viewer cannot adjust the speed of tour video elements.Is it possible for the viewer to have this option for the videos of interactive elements of the tour ?Thank you,

171

2 months ago

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