Welcome

You might have seen big search boxes around the Customer Hub.  When we designed the Customer Hub we knew you wanted fast access to everything, everywhere, all at once… but in an organized way that actually helped you achieve your goal.It’s quite the fancy tool, searching many places all at once to bring you the answers you need. It searches the Knowledge Base, the Academy, our website Blogs and Articles, Product updates and even the community forum you’re in now. If you’ve got any questions about how it works you’re welcome to reply to this message below (you’ll need to register to do so), or message me directly. Thanks, Mark. 😀 For more details see here:  

Hey Community-friends!We thought it might be fun to know who’s who, while we’re actively engaging on our community. I’ll start!The name’s Mark! I have been with Consensus for about 2.5 years, I live in the UK just outside London.Hit me up if you have any questions, concerns or just to say hi! 😀Looking forward to meeting you all!

What to check before reaching out to support: Of course, the community is a great first point of contact when encountering questions or problems, as chances are your peers have dealt with them before!Try typing your question into our AI powered search tool, bringing back info from over 1000 posts and knowledge base articles there’s a wealth of useful information at your fingertips!Luckily we have so many clients that have used our software in ways we could have never imagined. We’d suggest posting your question here (link).But, if you’re encountering a problem the Customer Hub really can’t fix, we’re also not going to make it difficult for you to find us—We’re here to help!Our support popup is available on our main website and from within our web app (link) or please contact your Client Success Manager (CSM) by email. Thanks!