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Product Q&A

Share product questions and get support from the community

  • 5 Topics
  • 5 Replies
5 Topics
MKellenberger
MKellenbergerNew Participant
asked in Product Q&A
Updated documentation for ReachSuite Dynamic Tours

When will updated documentation be available for the ReachSuite Dynamic Tours. The product is being rapidly enhanced (yeah!!!) but the documentation is from 9-11 months ago and has outdated screenshots and directions.

20
MKellenberger
A
AmySloaneNew Participant
asked in Product Q&A
Dynamic Tour Creator rights for my custom role

What rights are included in the new Dynamic Tour Creator role?  I would like to add those rights to an existing custom role, but I am not sure they are available to me.  Ideally this KB tip will be updated to reflect this new standard role so I can see what I have/what is needed.   

251
J
R
robin.earlyNew Participant
asked in Product Q&A
Demo Board Help

When sending out a demo and creating a demo board, will I receive an email everytime someone views the video? Does it show exactly which person is viewing the video?  We want to use it to send a short video training and want to know if this will meet the needs of our client that we are doing the video for so they can see who viewed and watched the video in the demo analytics? We also don’t want them to get a ton of email every time someone watches the video though. Can you assist?  

451
J
A
AmySloaneNew Participant
asked in Product Q&A
What rights do Standard vs Admin users have in ReachSuite?

I manage users and would like to know the differences between Standard and Admin ReachSuite user accounts. 

412
R
I
ImaneSoussiNew Participant
asked in Product Q&A
Possible to adjust video speed of tour video elements?

Hello, I just saw that viewer cannot adjust the speed of tour video elements.Is it possible for the viewer to have this option for the videos of interactive elements of the tour ?Thank you, 

251
Mark Green Consensus

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