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Promoted ContentPromoted Content in the Demo Library is designed to help your most impactful demos shine! Promoted Content is a feature that ensures your strategically important demos get the visibility they deserve by placing them right at the top of search results, and easily accessible within a Promoted demo list within DemoBoard creation.In today's fast-paced environment, making sure key content is easily found is vital for our teams. Promoted Content solves this by allowing your organization to highlight specific demos, ensuring that critical sales tools, latest product launches or essential training materials are immediately accessible to your teams when they search the Demo Library or are creating DemoBoard links for their opportunities. What Happens When You Promote Content?When you “Promote” content, it highlights the content in three different ways:SEARCH: Relevant Promoted Content is pinned to the very top of search results within the Demo Library and DemoBoard Creation. T

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1 day ago

AmmonMillerNew Participant

Webinars

CSM Webinar Series - August 2025: Let's Learn: Dynamic Tours AI

Join VP of Product Collin Smith and Digital CS Director Adam Young as they discuss the exciting and intuitive new AI for building Dynamic Tours!Click here to watch the webinar. Links mentioned in the Webinar: AI in Dynamic Tours FAQDynamic Tour with AI Example

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2 days ago

omurbyNew Participant

Demofest Community Group

Demo upload Failuer

Failure to upload video to my Single Demo Experience. No error codes, no information shown on why. How do I sort this out?

5 days ago

MelissaConsensusCommunity Manager

Product Roundup: Streamlined DemoBoards, Mobile-Ready Tours, and More!

We are excited to share some great updates to Consensus, designed to make your DemoBoard creation process simpler and more efficient than ever. These changes are built to save you time and help you deliver a tailored experience to your prospects. What's New?Streamlined Demo Selection It's now easier than ever to find and select the demo you need within a DemoBoard. You can search for a demo or filter by Favorites, Recents, or your admin-selected "promoted" Demos. The "Recents" list is also back, allowing you to quickly access the last 20 demos you've used for DemoBoard creation. Bulk Add Email AddressesYou can now quickly copy and paste multiple emails when creating a DemoBoard, making it faster and easier to send a DemoBoard to a group of stakeholders. Consensus will automatically try to autofill the first and last names and organization based on their email address. For Admins: Add Promoted ContentYour organization's admins can now promote strategically important demos. Promoted demo

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8 days ago

adamyoungCommunity Manager

AI - Claraty

AI in Dynamic Tours: Frequently Asked QuestionsF.A.Q.

AI in Dynamic Tours: Frequently Asked Questions This article provides an overview of the artificial intelligence (AI) utilized within the Dynamic Tours feature, addressing common questions regarding data handling, security, and privacy.What AI model or AI models are being used? We use OpenAI's GPT-4o and o4-Mini models for processing images. What types of data will the AI access, process, and store? The AI accesses and processes images from timestamps in Dynamic Tour videos. The encoding of the image is stored within OpenAI's system for 30 days for log retention purposes and is then permanently deleted. How is data collected by the AI, and what are the sources? Image data is collected by the AI via a secure HTTPS connection using OpenAI's platform APIs. The source of this data is the images uploaded for Dynamic Tours. What is the purpose of collecting and processing this data? The purpose of processing the image data is to enable the AI to understand the content of the image and inf

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19 days ago

MelissaConsensusCommunity Manager

Tagging is Here! Plus, Story Path Tours, Cookie Tracking, and more.

You asked, and we listened. Our team has been busy creating new features to make your Consensus experience even smoother. One of the most-requested features, Tagging, is officially here! Dive in to see what else is new. TaggingWe're excited to announce a powerful and highly requested new feature designed to make managing your Consensus demos even easier: Tagging! We know how important it is to find the right demo for the right audience quickly. Tagging offers a streamlined approach to categorizing your demos and folders, making it simple to locate desired content within your Demo Library. Watch the Demo Here’s what you can expect from tagging:Improved discoverability: Easily categorize your demos and folders with relevant tags. This means your team can quickly filter and find the exact content needed, saving time and ensuring you always have the most relevant content. Better organization: By assigning tags, you create a more intuitive and organized system, making it simple to manage yo

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25 days ago

MelissaConsensusCommunity Manager

General

Track User Contact Data with a Cookie to Pre-fill Marketing Lead Forms

Contact data cookies let you host multiple Consensus Demos on your website without requiring your viewers to fill out the Lead Form for each Demo. Consensus can use a simple cookie to securely track the inputs provided by a viewer. When they encounter a lead form during the next demo, all the fields are automatically filled out for them, making it easy to submit and jump into the experience. This allows viewers to update and capture additional information if the Lead Form used within the second demo contains fields not included within the first. To enable this feature, go to Global Demo Settings under the Settings area within the left-hand navigation. Within Global Demo Settings, enable the “Track user contact data with a cookie” setting and click “Save” at the bottom of the page. That’s it! Once enabled, Consensus will use cookies to track the viewer’s input values to auto-fill any future Consensus Lead Forms they come across. Within your Consensus Account, each Demo they engage w

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25 days ago

Viktor BoyanovCommunity Manager

Salesforce

Auto-matching of Accounts and Opportunities to DemoBoards

Auto-matching Feature DocumentationThis document provides a comprehensive User Guide of the Auto-matching feature.What is Auto-matching?Auto-matching is a smart feature built into the DemoBoard creation process. It helps you automatically connect your recipients with the most relevant Opportunity and Account in Salesforce, even when you don't manually select them.Why is Auto-matching Important?Based on your account settings Account and Opportunity might not be mandatory fields when creating a DemoBoard. When this is the case, we have noticed that most of the time they are left blank.Auto-matching solves this by intelligently suggesting the best-matching Opportunity and Account based on your recipients, helping you keep your DemoBoards and CRM data perfectly in sync.Why would you want to link your DemoBoard to an Account and Opportunity? Here are some of top reasons: Attribution and ROI: Revenue Influence: Directly correlate DemoBoard Engagement to Closed-Won deals. Sales Cycle V

420

26 days ago

Viktor BoyanovCommunity Manager

Sales & Marketing Integrations

Gong IntegrationGong

This document outlines the features and benefits of our integration with Gong.The integration is designed to streamline your workflow and provide deeper insights into customer engagement by connecting our platform directly with your Gong environment.PrerequisitesBefore you begin, please ensure you have the following: An active Consensus account. An active Gong account. Administrative privileges in both Consensus and Gong to authorize the integration. Authentication & SetupBefore you can use the integration, a user with administrative privileges in both platforms must first establish the connection between Consensus and your Gong instance. That person would need to be:Admin in Consensus Technical Administrator in GongHow to Authenticate: Navigate to the Integrations Page: In our platform, go to https://app.goconsensus.com/integrations/partner-apps. Find Gong: Locate and click on the "Gong" integration card. Connect to Gong: Click the "Connect" button. You will be redirected

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30 days ago

tysartorCommunity Manager

Best Practices

Create Demos That Make a Global Impact

The Power Of Translation Tools In today's interconnected world, your next big customer could be anywhere. But are your demos ready to speak their language? While English might be the lingua franca of the business world, a truly impactful demo resonates with the audience in their native tongue. This is where voice translation comes in, and it's easier to implement than you might think.For users of a powerful demo automation platform like Consensus, creating and sharing compelling demos is second nature. But what if you could take that impact and multiply it across different regions and languages? The good news is, you can. Modern AI-powered tools are making it incredibly simple and cost-effective to translate your demos, opening up a world of new opportunities. The Power of a Localized Demo Imagine sending a demo to a prospect in Japan, and they hear a flawless Japanese voiceover, perfectly lip-synced with your video. The immediate sense of connection and understanding can be a game-ch

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30 days ago

omurbyNew Participant

Demofest Community Group

Demo upload Failuer

Failure to upload video to my Single Demo Experience. No error codes, no information shown on why. How do I sort this out?

5 days ago

AmySloaneNew Participant

Product Q&A

Dynamic Tour Creator rights for my custom role

What rights are included in the new Dynamic Tour Creator role? I would like to add those rights to an existing custom role, but I am not sure they are available to me. Ideally this KB tip will be updated to reflect this new standard role so I can see what I have/what is needed.

251

2 months ago

gwennadfNew Participant

General Q&A

I want Advice on Using Consensus More Efficiently

Hey everyone, I have been using Consensus for a little while now but I feel like I am not making the most of it. I know it is great for interactive demos & helping prospects get the info they need quickly but I want to hear how others are using it effectively. How do you structure your demos to keep them engaging but not overwhelming? Do you have any tips for making sure prospects actually go through and interact with them instead of just skimming? Also, what is the best way to follow up after sending a Consensus demo—do you prefer email, LinkedIn or something else?? Also I have check this https://hub.goconsensus.com/topic/show?tid=268&fidtableau-certi I appreciate any insights If you have any cool tricks or things that have worked well for you I want to hear about them.Thank you…...:)

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5 months ago

robin.earlyNew Participant

Product Q&A

Demo Board Help

When sending out a demo and creating a demo board, will I receive an email everytime someone views the video? Does it show exactly which person is viewing the video? We want to use it to send a short video training and want to know if this will meet the needs of our client that we are doing the video for so they can see who viewed and watched the video in the demo analytics? We also don’t want them to get a ton of email every time someone watches the video though. Can you assist?

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5 months ago

ImaneSoussiNew Participant

Product Q&A

Possible to adjust video speed of tour video elements?

Hello, I just saw that viewer cannot adjust the speed of tour video elements.Is it possible for the viewer to have this option for the videos of interactive elements of the tour ?Thank you,

251

6 months ago

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