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K
kathleen.cuaNew Participant
published in General
DemoBoard Viewer Privacy and ‘I’m New Here’

 Within a Consensus DemoBoard, the ‘Who Are You’ page is built to drive social pressure by showing who else has been invited to the DemoBoard. This helps drive engagement as recipients see other associates listed. The ‘Who Are You’ page also allows the option for New Viewers to sign up to be able to enter into the DemoBoard. the ‘Who Are You’ page shows the Name and Email associated with each viewer and shows the ‘I’m New Here’ button when 'Increase Viewer Privacy' is OFF:'Increase Viewer Privacy'‘Who Are You’ page Consensus gives you the flexibility to determine what information your viewers can see about other recipients within their particular DemoBoard. To adjust these options, click Settings () in the lower left-hand corner then select Global Demo Settings:Settings > Global Demo SettingsThe ‘Increase Viewer Privacy’ settings are found under the Account Settings tab. By default, this feature is ON at 'Low' level:‘Increase Viewer Privacy’You will have two levels of Viewer Privacy

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adamyoung
adamyoungCommunity Manager
published in Using ReachSuite
Upgraded ReachSuite Extension GuideTutorial

Upgraded ReachSuite Extension Guide Welcome to the ReachSuite Simulation and Dynamic Tour Experience Builder. You will use this Chrome extension to build (aka capture) both dynamic tours and simulations. All enriching (aka editing) will be done in the web application. To get started, follow these quick steps to download, configure, and build your first experience with the ReachSuite Simulation and Dynamic Tour Experience Builder. Start by downloading the chrome extension here Remember to pin it to the top of your chrome bar  Pining a Chrome Extension Now once the extension is pinned, click the ice cream cone icon in the top of your extension bar to open ReachSuite side bar and click “Sign in”. The extension will automatically authenticate with your Consensus credentials.  Then you will be able to select the type of experience you want to build: Dynamic Tour or Simulation*. Note: Simulation will only be available if your account has purchased a simulation package. Choose the experience

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adamyoung
tysartor
tysartorCommunity Manager
published in Best Practices
Master One Demo Type

Master One Demo Type: Start Simple with Vision and Micro Demos Understanding the diverse demo types available on the Consensus platform is crucial to enhancing buyer engagement and streamlining your sales processes. However, diving headfirst into creating all available demos might seem daunting and can overwhelm both you and your prospects. While there are six main demo types (there are more), let's discuss why starting with a Vision or Micro Demo can set you on a path to success.  90% of our demo content consists of videos that are 3 minutes or less. While it can be exciting to make full length demo content, the reality is, it slows us down both in the recording and the editing process. Additionally, those demos rarely get viewed as most buyers want to interact and engage with shorter content. I would advise any new creator to start simple, start small, and make quick, engaging content. With this approach, you’ll make more content faster, scaling your teams while providing buyers with

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
Watch: ScreenPal Masterclass

Discover Seamless Demo Editing with the ScreenPal Masterclass As B2B professionals dedicated to enhancing buyer engagement and streamlining sales processes, we understand the importance of delivering top-notch demo content effortlessly.Introducing the ScreenPal Masterclass—an intuitive and comprehensive guide designed to help you master the art of demo editing with absolute ease.At Consensus, our goal is to empower sales engineers, solution consultants, account executives, and marketing teams to create impactful, personalized, and engaging demo content quickly. The ScreenPal Masterclass combines expert insights, hands-on instructions, and practical examples to ensure you can start editing your demos immediately and confidently.Why Watch the ScreenPal Masterclass Demo?Simplified Editing Process: Learn the streamlined steps to edit demos efficiently, saving you time and effort. Enhanced Engagement: Discover editing techniques that keep your audience captivated and interested throughout t

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
Getting Started With Tours

 Unlocking Buyer Engagement with Consensus Interactive Product Tours Watch a Video Demo about Interactive Product ToursWelcome to an era of unprecedented buyer engagement and efficiency with Consensus Interactive Product Tours. These tours are a game-changer for sales engineers, solution consultants, account executives, and marketing teams committed to delivering personalized, impactful product experiences to their prospects.At Consensus, we understand that today’s B2B buyers need more than just data—they crave comprehensive and engaging experiences that allow them to interact with the product on their terms. Interactive product tours are designed to fulfill this need by combining immersive video content, product demonstrations, and discovery automation into one seamless experience.What are Interactive Product Tours?Interactive Product Tours come in two forms; Story Paths Tours and Dynamic Tours. These tools are buyer-centric explorations of your product that use clickable elements, an

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
Content Creation Onboarding Demo

Welcome to Consensus: Your Journey to Content Creation Proficiency Begins! Welcome to Content Creation Onboarding with Consensus. We're thrilled to have you join our community of innovators transforming the B2B buying experience.At Consensus, we understand that today's buyers crave more than just information—they demand engaging product experiences. That's why we've created the world's first Product Experience Platform, designed to empower your teams to deliver personalized, impactful product experiences across the entire customer journey.As you embark on your content creation onboarding journey, you'll discover how to: Create impactful product experiences: Learn to craft interactive product tours, on-demand video demos, and automated product simulations that resonate with buyers and address their unique needs. Personalize the buyer's journey: Guide prospects through tailored experiences that showcase your product's value and accelerate their path to purchase. Leverage data-driven

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tysartor
tysartor
tysartorCommunity Manager
published in Best Practices
New To Content Creation? Start Here

Start Here Getting started as a content creator inside of the Consensus platform can lead to a lot of questions. We’re here to help you along your journey. Before you begin, we recommend taking what we call the DemoIQ Assessment to establish a starting point. It’s alright if you don’t score highly in some areas. In fact, we expect that there will be some areas of opportunity. That’s a good thing as it helps you discover which areas to focus on. We recommend taking this assessment again in six months to see how you’ve grown. Understanding Your DemoIQ AssessmentThe DemoIQ Assessment is a vital tool that helps new users gauge their skills in creating and managing demo content. Whether you are an account executive, solution consultant, customer success manager, or part of the marketing team, this assessment will provide you with valuable insights into your current abilities and areas where you can improve. What is the DemoIQ Assessment?The DemoIQ Assessment is designed to measure your prof

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tysartor
CodinC
CodinCCommunity Manager
published in General
Opt-in Global Privacy Compliance EngineOpt-in Global Privacy Compliance Engine

Opt-in Global Privacy Compliance Engine The Consensus ‘Opt-in Global Privacy Compliance Engine” is here to ensure that you, the Enterprise Client, can adhere to global privacy requirements, wherever your DemoBoard viewers may be!  Toggling Mandatory Fields and Adding Localized Custom Legal StatementsTo ensure Enterprise Organization needs are met globally, Consensus allows for toggling mandatory fields and adding localized custom legal statements, based on a viewer’s country, to meet regional data collection compliance requirements and qualify quality contact records. This ensures that all collected data aligns with local regulations.How to Enable 'Require Fields by Country' and Configure Legal Statements:Under Global Demo Settings, specifically Account settings, an admin can toggle the 'By Country' functionality to ‘ON’. This will enable the 'Require Fields by Country' option and provide additional functionalities within Global Demo Settings > Global Demo Footer area.Steps to Enabl

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CodinC
MelissaConsensus
MelissaConsensusCommunity Manager
Public Link Feature Updates: Email Domain Restrictions & Improved Link Analytics!Feature Update

We're thrilled to announce some new updates to Public Links designed to give you even greater control and deeper insights into your lead generation and demo engagement.Email Domain Restriction  Our latest lead form update gives you even greater control over your lead capture process with Email Domain Restrictions for Public Links Lead Forms. Here's what's new: Consensus Admins can block form submissions from specific email domains. Say goodbye to unwanted submissions and hello to focused, valuable leads!   With a single click, you can block submissions from a comprehensive list of free email domains like Gmail and Yahoo. This helps you prioritize leads from business or organizational emails, ensuring higher quality and relevance.   Our intuitive interface allows you to type in domains individually and provides a clear view of your blocked list. Need to make changes? Simply click the "x" to remove any domain.   Admins can navigate to the Public Links Lead Forms tab within the Global

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MelissaConsensus
MelissaConsensus
MelissaConsensusCommunity Manager
published in General
Email Domain Restrictions on Public Link Forms

Manage the quality of leads generated through your Public Links by restricting form submissions from specific email domains. Consensus Admins can add email domain restrictions by navigating to the Pubic Links Lead Forms tab within the Global Demo Settings . Admins can control which domains to block by: Typing out the domains individually they want to block  Using the “Block free email domains” check box to remove the complete list of free domains, such as gmail.com or yahoo.com.  Removing domains from the block list by clicking the “x” next to the domain nameFind domain restrictions within the Global Demo Settings under the Public Links Lead Form tab. See the full list of free email domains from the “View all” link. Lead ViewAfter a domain is added to the restricted list, leads who use that domain will not be able to submit a lead form from your Public Links. 

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MelissaConsensus
A
aaron.kim.grammarlyNew Participant
asked in Consensus Administrators
Failed to process batch for class 'Consensus.RecentDemoBoards'

Hi team,We are seeing the ‘RecentDemosUpdateScheduler’ scheduled job failing consistency for the past week or so. We did ‘pause’ and ‘resume’ the job temporarily so not sure if that caused this error. Any ideas what might be driving this and how to resolve it? We did already try re-pausing and resuming the job with no luck. Here’s what we are seeing in the jobs: Thrown Error Message:Apex script unhandled exception by user/organization: 0053c00000AuVwf/00D80000000d8LrOrganization: Grammarly Inc (grammarly.my.salesforce.com).Failed to process batch for class 'Consensus.RecentDemoBoards' for job id '707Ul00001JgLaR'caused by: System.CalloutException: (Consensus)Class.Consensus.RecentDemoBoards.execute: line 49, column 1 

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