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Are you a new user trying to activate your Consensus account but got an error message: 'Your token has expired'?

 

Token has expired

 

New users have 7 days to activate their account once created. However, for some instances that you forgot or are unable to activate your Consensus account within the allowed time. Here are the steps on how you can activate and login to your account:

 

 

  • Type in your email address to send a reset password for your account.
     
    Reset Password

     

 

  • You'll receive a password recovery email for you to set a new password for your Consensus account. Once done setting a new password, you should be able to use it to login your account.
     
    Password Recovery

     

 

 

Hi,

If you are seeing a Your token has expired message when trying to log in, it usually means the session timed out. Try refreshing the page and logging in again. If that does not work, clear your browser cache and cookies, then attempt to log in once more. In some cases, simply restarting your browser or device can also resolve the issue.

Thanks

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